1. Purpose of These Policies

LifeSupport Workshop Policies exist to:

• Set clear expectations for participants and organizations
• Ensure high-quality delivery and outcomes
• Protect instructor time, energy, and preparation
• Support sustainable, professional operations

All workshops and programs are subject to these policies.

2. Delivery Format

• LifeSupport workshops are delivered virtually (Zoom) by default
• Virtual delivery ensures consistency, accessibility, and sustainability

In-Person Workshops

• In-person workshops are available only when three (3) or more workshops are booked together as a bundled series
• Single, standalone in-person workshops are not offered

Flagship Program

• The 4-day LifeSupport Entrepreneur Camp is offered in person as an immersive, flagship experience

3. In-Person Bundles & Travel

• Approved in-person workshop bundles require a separate travel fee
• Travel fees are based on:
  • Distance
  • Mileage
  • Time requirements
  • Logistical considerations
• Travel fees are:
  • Quoted in advance
  • Added to the bundled workshop rate
  • Non-negotiable once confirmed
• In-person availability is limited

4. Payment Terms

• Workshops are confirmed only after payment is received
• Full payment or required deposit must be submitted prior to the first workshop date
• Programs will not be scheduled, held, or reserved without payment confirmation

5. Scheduling, Rescheduling & Cancellations

• Requests to reschedule must be made at least 48 hours in advance
• Changes or cancellations within 48 hours may result in:
  • A rescheduling fee
  • Forfeiture of deposit
• LifeSupport reserves the right to reschedule or convert sessions to a virtual format when necessary

6. Minimum Participation

• Certain workshops require a minimum number of participants
• If minimum enrollment is not met:
  • The workshop may be rescheduled, adjusted, or converted to a virtual format

7. Recording & Materials

• Virtual workshops may be recorded for participant replay or internal use
• Recordings and materials:
  • Are for registered participants only
  • May not be shared, distributed, or reused without written permission
• All LifeSupport content, frameworks, and systems are protected intellectual property

8. Scope of Services

Workshops include:

• The scheduled session(s)
• Provided workshop materials

Workshops do not include:

• Ongoing consulting
• Individualized follow-up support
• Home organization services
• Custom program development

These services require a separate agreement.

9. Participant Responsibility

• LifeSupport provides education, tools, and guidance
• Outcomes depend on participant engagement and implementation
• Specific results are not guaranteed

10. Program Fit

LifeSupport reserves the right to:

• Decline engagements
• Refer organizations or individuals elsewhere

This ensures alignment, effectiveness, and quality outcomes.

11. Policy Updates

• Policies may be updated periodically
• The version in effect at the time of booking applies